Author: Rob LoCascio

The sudden death of the website

TECHCRUNCH Rob LoCascio Contributor Rob LoCascio is the founder and CEO of LivePerson. More posts by this contributor: We need a New Deal to address the economic risks of automation The impending bot backlash You may not know me or even my company, LivePerson, but you’ve certainly used my invention. In 1995, I came up with the technology for those chat windows that pop up on websites. Today, more than 18,000 companies around the world, including big-name brands like T-Mobile, American Express, Citibank and Nike, use our software to communicate with their millions of customers. Unlike most startup founders who saw the birth...

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We need a New Deal to address the economic risks of automation

TECHCRUNCH Rob LoCascio Contributor Rob LoCascio is the founder and CEO of LivePerson. More posts by this contributor: Treasury Secretary Steven Mnuchin has a surprisingly naive take on the issue of AI and robots replacing human jobs. Mnuchin, who said earlier, that human obsolescence is “not even on our radar screen…50–100 more years away” — and that he’s “not worried at all.” For those of us in the tech industry, it’s clear his timescale is inaccurate and that, if the government is complacent about AI, the country is setting itself up for an economic shock. There’s been downward pressure on jobs...

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